NEMT Operations and Broker Readiness
Most NEMT providers do not lose contracts because of demand. They lose revenue after contracts are awarded — because of what is happening inside the operation.
Dispatch breakdowns. Missed trips. Broker rejections. Compliance gaps that quietly block payments. These are not random problems. They are system problems — and they are fixable.
ALT Legacy works directly with NEMT providers to identify exactly where operations are breaking down and build a clear plan to stabilize and recover.
This is for you if you are:
- Losing trips but cannot identify why
- Getting broker rejections or approval delays
- Feeling like operations are leaking money
- Preparing for a broker audit, contract renewal, or state review
- Ready to scale but need to stabilize first
This is not for startups with no operations yet or providers unwilling to make internal changes.
90-Minute NEMT Strategy Session — $197
A focused diagnostic for providers with one urgent operational problem to solve. In 90 minutes we identify where trips and revenue are being lost, spot broker readiness gaps, and give you two to three immediate fixes you can apply right away.
Best for providers who need fast clarity without a large upfront commitment.
State Compliance Audit and Action Plan — $500
A state-specific compliance review designed to catch risk before it becomes a problem. We map Medicaid and state requirements against your current documentation, identify flags that could block approvals, and deliver a clear step-by-step correction plan.
Best for providers with an upcoming broker audit, contract renewal, or state review who need to confirm compliance before submission.
Full NEMT Readiness Assessment and Action Plan — $1,000
A deep operational review that surfaces inefficiencies, revenue leaks, and compliance risk across your entire operation. You receive a prioritized improvement roadmap built around your specific situation.
Includes dispatch and workflow evaluation, documentation and compliance review, broker readiness analysis, and a prioritized action plan.
Best for providers preparing to enter a new market, pursue a new broker contract, or complete a full operational review before scaling.
NEMT Revenue Recovery System — $5,000 to $10,000
A 30-day operational intervention for established providers experiencing ongoing revenue loss or operational instability. We go inside your operation, identify exactly where money is being lost, and guide implementation of the fix.
What is included:
- Week 1: Revenue and operations diagnostic
- Week 2: Fix strategy plan
- Weeks 3 and 4: Implementation support
You walk away knowing exactly where revenue is leaking, what is causing trip loss, and what needs to change immediately to stabilize operations.
Application required. Limited availability.
[Apply to Work With ALT Legacy →]
Common Questions
Can you help a small provider get approved by a transportation broker?
Yes. We support the full credentialing and onboarding process including compliance readiness, documentation setup, and broker submission from start to finish.
Do you work with Medicaid members or patients directly?
No. We partner with the organizations that serve them. Our focus is building the systems and operational structure that enable your team to deliver services compliantly and efficiently.
What if we only need one specific service?
We offer flexible, scoped engagements. You can start with a single service without committing to a full package.
Do you work with organizations outside Connecticut?
Yes. We work with providers across New England and, depending on scope, with organizations nationwide through remote engagements.
Is your NEMT operation leaking revenue?
Get the free guide: 5 Signs Your NEMT Operation Is Leaking Revenue and what to do about each one.
No spam. Just practical insight for NEMT providers.
Not sure which service fits your situation?
Start with a free discovery call. We will help you figure out the right next step.
or email info@altlegacy.com