Services

Services – Work with ALT Legacy

Getting approved by Medicaid brokers is harder than it should be.

Most NEMT providers know their service is solid. What trips them up is the paperwork, the credentialing requirements, the documentation gaps, and not knowing exactly what brokers like MTM or Modivcare are looking for. By the time they figure it out, they’ve lost time and revenue.

ALT Legacy exists to close that gap. We help NEMT providers get organized, get compliant, and get approved, without the guesswork. We combine deep operational expertise with current technology, including AI-assisted analysis, to deliver faster assessments and more precise compliance roadmaps than traditional consulting.

Ready-to-Go Packages
OfferPriceWhat You GetNext Step
Get Broker-Ready: 90-Min NEMT Strategy Session$197Quick, personalized strategy to address operational issues and broker-readiness questions. Perfect for providers who want actionable guidance fast.Pay via Stripe – you’ll receive instructions to set up your call
State Compliance Audit & Action Plan$500Full audit of your state-specific NEMT requirements, identification of gaps, and a clear, actionable compliance plan. Follow-up session scheduled via email.Pay via Stripe – we’ll contact you to schedule
Full NEMT Readiness Assessment & Action Plan$1000Comprehensive review of operations and documentation, broker-readiness scoring, and a step-by-step action plan for approval and long-term scalability. Follow-up session scheduled via email.Pay via Stripe – we’ll contact you to schedule

Not sure which fits? Start with the strategy session or email us at info@altlegacy.com.

What We Help With
  • Medicaid credentialing and transportation broker onboarding
  • Insurance and documentation setup
  • SOP development and compliance frameworks
  • Audit preparation and documentation alignment
  • Workflow mapping from intake through service delivery
  • Vendor coordination and mobility management support
  • KPI development and outcomes tracking
How We Work
  1. Assess – We review your current operations and identify exactly where gaps exist.
  2. Align – We simplify your documentation, workflows, and compliance requirements using technology-assisted tools where applicable to surface gaps faster and reduce your preparation time.
  3. Activate – You move forward with a clear plan, audit-ready documentation, and the confidence to get approved.

Common Questions

Can you help a small provider get approved by a transportation broker? Yes. We guide the full credentialing, compliance, and operational setup process end-to-end — from initial assessment through broker submission.

Do you work directly with Medicaid members, patients, or residents? No. We work with the organizations that serve them. Our role is to build the systems, documentation, and processes that allow your team to deliver services effectively and compliantly.

What if we only need one specific service? We offer scoped engagements. You don’t have to commit to a full package to get started.

Do you work with organizations outside Connecticut? Yes. We serve providers across New England and work remotely with organizations nationwide depending on the scope.

ALCI Connection

Our consulting work also supports the development of ALT Legacy Care Initiative (ALCI), our nonprofit focused on reducing structural barriers for underserved communities. Learn more about ALCI.

Prefer to reach out first? Email us at info@altlegacy.com

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