ALT Legacy helps public service organizations, nonprofits, agencies, and educational partners simplify compliance and expand access, from Medicaid and senior services to digital accessibility and learner engagement. Our consulting services are the sustainable engine that funds our broader mission to build equitable access for all.
Who We Work With
We partner with mission-driven organizations across key community sectors.
- Transportation & Healthcare Providers: Get Medicaid/transportation broker ready (credentialing, insurance, compliance, GPS/reporting). We also help organizations serving seniors and other populations navigate service delivery and compliance.
- Nonprofits & Community Orgs: Stand up or streamline service delivery workflows, from member rides to program outreach, without burning staff time.
- Agencies/Municipalities: Mobility management, gap analysis, vendor coordination, accessibility compliance, and outcomes reporting.
- Educational Institutions & Partners: Ensure digital learning materials meet WCAG standards, review media content for quality and accessibility, and engage diverse learners through outreach and validation.
- Programs Serving Families & Reentry Populations: We help design and validate outreach materials, program guides, and digital content to ensure they are clear, accessible, and effective for your community.
Services & Core Capabilities
Professional Services That Power Our Mission
This is the work that allows us to serve you and invest in our community. When you partner with us, you’re not just buying a service; you’re helping fuel a cycle of impact.
- Transportation Broker/Medicaid Readiness: Credentialing checklists, insurance/compliance setup, documentation, SOPs. Program compliance support for public service sectors.
- Workflow & Training: Intake→authorization→ride booking process design. Staff/driver training. Learner/user training for accessibility tools and outreach programs. Community-facing program and outreach training.
- Data & Reporting: KPI design (no-shows, on-time %, approvals). Templated dashboards, audit prep. Accessibility validation reports, survey analysis, and outcomes tracking.
- Program Design & Validation: Transportation coordination playbooks for seniors, disability, and reentry programs. Toolkit validation and outreach strategies to engage diverse learners. Community program design and content validation for families, seniors, and vulnerable populations.
How We Work (3 Steps)
- Assess – Quick discovery of barriers, requirements, and current process — whether Medicaid workflows or accessibility compliance.
- Align – We build the paperwork, compliance, and workflows that brokers, funders, and education partners expect. We ensure your services and content are aligned with community needs and equity goals.
- Activate – You launch, track KPIs, validate content, and expand access with confidence.
Outcomes You Can Expect
- Faster onboarding to transportation broker/Medicaid networks
- Fewer denials & fewer missed appointments
- Clear compliance documentation and repeatable SOPs
- Accessible digital content that meets WCAG standards
- Stronger learner and community engagement metrics
- Resonant programs and materials that are validated by the communities you serve.
- The knowledge that your investment strengthens our ability to provide pro-bono support and develop future community resources.
FAQs — For Organizations & Partners
How does your hybrid model work?
Our for-profit consulting arm (the services on this page) generates revenue to sustainably fund our future non-profit community initiatives. This allows us to serve organizations like yours effectively while building a foundation for direct community impact.
Do you work directly with end-users like Medicaid members, students, or community residents?
For our consulting services: No. We support the organizations, agencies, and educational partners who serve them. Our role is to strengthen your capacity to deliver accessible, equitable, and effective services. However, our long-term vision includes a non-profit arm to offer direct resources and support to the community.
Do you work directly with Medicaid members or students?
No. We support providers, nonprofits, agencies, and educational partners who serve members and learners.
Can you help a small provider become transportation broker approved?
Yes. We guide credentialing, compliance, and operational setup end-to-end.
Do you offer accessibility and content QA services?
Yes. We conduct WCAG audits, caption/transcript checks, and quality reviews of video and AI-generated content to ensure accessibility and compliance.
What if we only need a specific service, like training or QA?
We do scoped engagements: training, SOPs, audit prep, or accessibility workshop, as well as full-service implementations.
Do you offer accessibility and content QA services?
Yes. We conduct WCAG audits, caption/transcript checks, and quality reviews of media and digital tools to ensure accessibility and compliance.
Do you handle reporting for grants and programs?
We design reporting frameworks and dashboards you can maintain in-house, whether tracking Medicaid transportation outcomes or learner engagement results.