ALT Legacy helps transportation providers, nonprofits, agencies, and educational partners simplify compliance and expand access; from Medicaid non-emergency medical transportation (NEMT) to digital accessibility and learner engagement. We partner with organizations to reduce barriers, ensure equity, and deliver services that communities can count on.
Who We Work With
- Transportation Providers: Get Medicaid/transportation broker ready (credentialing, insurance, compliance, GPS/reporting).
- Nonprofits & Community Orgs: Stand up or streamline member ride workflows without burning staff time.
- Agencies/Municipalities: Mobility management, gap analysis, vendor coordination, accessibility compliance, and outcomes reporting.
- Educational Institutions & Partners: Ensure digital learning materials meet WCAG standards, review media content for quality and accessibility, and engage diverse learners through outreach and validation.
Services
- Transportation Broker/Medicaid Readiness
- Credentialing checklists, insurance/compliance setup, documentation, SOPs.
- Workflow & Training
- Intake→authorization→ride booking process design
- Staff/driver training
- Learner/user training for accessibility tools and outreach programs
- Data & Reporting
- KPI design (no-shows, on-time %, approvals)
- Templated dashboards, audit prep
- Accessibility validation reports, survey analysis, and outcomes tracking
- Program Design (Nonprofits & Education Partners)
- Transportation coordination playbooks for seniors, disability, and reentry programs.
- Toolkit validation and outreach strategies to engage diverse learners
How We Work (3 Steps)
- Assess – Quick discovery of barriers, requirements, and current process — whether Medicaid workflows or accessibility compliance.
- Align – We build the paperwork, compliance, and workflows that brokers, funders, and education partners expect.
- Activate – You launch, track KPIs, validate content, and expand access with confidence.
Outcomes You Can Expect
- Faster onboarding to transportation broker/Medicaid networks
- Fewer denials & fewer missed appointments
- Clear compliance documentation and repeatable SOPs
- Accessible digital content that meets WCAG standards
- Stronger learner and community engagement metrics
FAQs — For Organizations & Partners
Do you work directly with Medicaid members or students?
No. We support providers, nonprofits, agencies, and educational partners who serve members and learners.
Can you help a small provider become transportation broker approved?
Yes. We guide credentialing, compliance, and operational setup end-to-end.
Do you offer accessibility and content QA services?
Yes. We conduct WCAG audits, caption/transcript checks, and quality reviews of video and AI-generated content to ensure accessibility and compliance.
What if we only need a specific service, like training or QA?
We do scoped engagements: training, SOPs, audit prep, or accessibility workshop, as well as full-service implementations.
Do you offer accessibility and content QA services?
Yes. We conduct WCAG audits, caption/transcript checks, and quality reviews of media and digital tools to ensure accessibility and compliance.
Do you handle reporting for grants and programs?
We design reporting frameworks and dashboards you can maintain in-house, whether tracking Medicaid transportation outcomes or learner engagement results.